Delete Account Policy

Last Updated: May 14, 2026

This Delete Account Policy explains how users of Xbeeo can request account deletion, what information may be removed, and what data may be retained for legal, security, and operational purposes.

1. How to Request Account Deletion

You can request deletion of your Xbeeo account using the following method:

• By email at: info@xbeeo.com

When submitting a request, please include:

• Your full name
• Registered email address
• Username or account information associated with your profile (if applicable)

2. Identity Verification

To protect account security and prevent unauthorized deletion requests, Xbeeo may require identity verification before processing your request. If account ownership cannot be confirmed, the request may be delayed or declined.

3. What Will Be Deleted

Once your deletion request is verified and approved, the following information may be permanently removed:

• Account profile information
• Saved preferences and settings
• Non-essential account metadata
• Marketing and communication preferences
• Connected profile information associated with your account

4. What May Be Retained

Certain information may be retained where legally required or operationally necessary, including:

• Records related to fraud prevention and platform security
• Information required to comply with legal obligations
• Data necessary for dispute resolution or enforcement of platform policies
• Backup and system recovery records retained for a limited period

Any retained information will be handled securely and in accordance with applicable privacy regulations.

5. User Content and Activity

Certain public or shared content associated with your activity on Xbeeo may remain visible in anonymized form after account deletion where permitted by applicable policies or legal requirements.

6. Processing Timeline

Xbeeo aims to process verified deletion requests within 7–14 business days. In certain situations involving legal review, fraud prevention, or active disputes, processing may take longer.

7. Effect of Deletion

After your account is deleted:

• You will lose access to your Xbeeo account.
• Account-related history and preferences may no longer be accessible.
• Certain public or shared content may remain visible in anonymized form.
• You may need to create a new account to use Xbeeo services again in the future.

8. Contact Information